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Lotus Notes 8.5.2 FP2 - can’t install it ... is it just me??

David Marko  29 March 2011 07:39:27
Yesterday I downloaded latest FixPack for Lotus Notes 8.5.2 called Lotus Notes 8.5.2 FP2. According me I have the latest Lotus Notes Standard client with the latest patches applied ... see 'About IBM Lotus Notes' screen.


Image:Lotus Notes 8.5.2 FP2 - can’t install it ... is it just me??


But when I run FixPack2 I'm getting the following dialog(below) and instalation is being canceled. Is it just me who has problems to install HotFixes or FixPacks on Lotus Notes 8.5? I have had the similar problems with almost every FR or FP for LN 8.5.x . Instalator claimed that I have different version of LN than expected and refused install HF or FP. And I found that its not only me, not only my somehow corrupted LN installation ... my collegues have the same problems. Seems to me that IBM is not able to create good installer that is at least able to say something that I can undestand. "Unable to find valid target platform" - what action I have to do to allow FixPack2 to be installed?  Do you have any idea what I'm missing ??


Image:Lotus Notes 8.5.2 FP2 - can’t install it ... is it just me??

Comments

1Leif Lagebrand  29.03.2011 9:32:40  Lotus Notes 8.5.2 FP2 - can’t install it ... is it just me??

You have a Hotfix installed, remove it before upgrading.

2Paul Farris  29.03.2011 11:57:16  Lotus Notes 8.5.2 FP2 - can’t install it ... is it just me??

I did have some problems with Fix Pack 1 when I originally installed that but this one worked fine.

3Mark  29.03.2011 13:39:20  Lotus Notes 8.5.2 FP2 - can’t install it ... is it just me??

Leif's probably got it - remove the hotfix first.

Yes, IBM clearly have problems packaging installers. I don't know why the installer can't deal with hotfixes automatically. And the 8.5.2 FP1 / IF1 installer was even worse ...

4Lars Berntrop-Bos  30.03.2011 12:12:25  Lotus Notes 8.5.2 FP2 - can’t install it ... is it just me??

For me extracting the Fix Pack to another directory and installing from that does not work. Both Fix Pack 1 & 2 suffer from this.

5Mark  01.04.2011 19:03:23  Lotus Notes 8.5.2 FP2 - can’t install it ... is it just me??

Looks like I spoke too soon - I had this working on my test machines, but it's unreliable on our live PCs. Sometimes works after a reboot, sometimes doesn't work at all.

The only reliable method I have is to uninstall the client completely and install again from scratch.

6David Marko  01.04.2011 20:16:24  Lotus Notes 8.5.2 FP2 - can’t install it ... is it just me??

I had the same experience. I'm not able untistall hotfix. Installer says, there is no such hotfix installed. But its not true, as screen says. Horrible experience ...

7Dilip Patel  12.02.2012 22:38:45  Lotus Notes 8.5.2 FP2 - can’t install it ... is it just me??

Hi Im having a similar issue with Sametime 8.5.2 on Windows 7 pc, Notes 8.5.3 installed fine, but runnign the setup.exe for Sametime 8.5.2 get the error above!!!

any help appreciated!!

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